Terms of service

Last Updated: October 21, 2026

Welcome to Sylria.

These Terms of Service ("Terms") govern your access to and use of www.sylria.com (the "Site"), including all products, services, purchases, and features available through our website.

These Terms apply to your access to and use of the Site and purchases made through it, subject to any rights that cannot be excluded under applicable law. Where acceptance is required for a particular transaction or feature, the applicable acceptance process will apply. If you do not agree to these Terms, please do not use the Site or place an order.

1. Store Information

Sylria is an independently operated online retail store offering clothing and accessories.

Website: www.sylria.com

Customer Support Email: hello@sylria.com

Customer Support Phone: +1 617-555-5346

Business Address:

107 Augusta Cir, Jackson, TN 38305, United States

2. Eligibility and Acceptable Use

By using our Site, you confirm that you are at least the age of majority in your state or country of residence, or that you are using our Site with the consent of a parent or legal guardian.

You agree not to:

  • Use the Site for any unlawful, fraudulent, or unauthorized purpose.

  • Interfere with the security or normal operation of the Site.

  • Attempt to gain unauthorized access to our systems or services.

  • Upload or distribute viruses, malicious software, or other harmful code.

  • Violate any applicable laws or regulations while using our Site.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizing information, colors, pricing, and availability are accurate.

However, occasional errors, updates, or technical inaccuracies may occur. Product colors may also vary depending on your device, display settings, or lighting conditions.

We reserve the right to correct errors, update information, or modify product listings at any time.

4. Product Availability

Product availability may change without notice.

We may limit purchase quantities, discontinue products, or update product listings at our discretion.

If an item becomes unavailable after an order has been placed, we will contact you to discuss available options, which may include cancellation, substitution where appropriate, or a refund.

5. Pricing and Currency

The currency applicable to a product or order is the currency expressly displayed on the Site and/or at checkout for that product or order. Please review the displayed currency and final order total before submitting payment.

Your final order total may include:

  • Product price

  • Applicable promotional discounts

  • Applicable taxes

  • Any charge for an optional shipping service other than standard shipping, or another specific charge clearly shown for the order at checkout before payment

Standard shipping is free for orders shipped within the United States. If checkout offers an optional shipping service other than standard shipping, any charge for that optional service will be shown before payment. Any other charge applies only where it is clearly disclosed for the specific order or service at checkout before payment. Please review the options actually available at checkout before completing your order.

If a pricing error, technical error, or product information error occurs, we may correct the information before processing your order and, where appropriate, cancel or adjust the affected order.

6. Orders and Order Acceptance

Submitting an order does not automatically mean your order has been accepted.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

We may review orders for:

  • Payment authorization

  • Product availability

  • Billing or shipping information

  • Fraud prevention

  • Compliance with these Terms

We may decline or cancel an order if:

  • Payment cannot be authorized.

  • Billing or shipping information is incomplete or inaccurate.

  • A transaction is identified by fraud prevention systems.

  • A product becomes unavailable.

  • A pricing or technical error occurs.

  • The order violates applicable law or these Terms.

If your order is canceled after payment has been received, any applicable refund will be issued to your original payment method.

7. Payment Terms

Available payment methods are the options displayed and enabled at checkout for your order. Payment options may vary by order, location, device, or provider availability. Please rely on the payment methods shown as available when you complete checkout.

Full payment authorization is required before an order can be processed and prepared for shipment.

When you make a purchase, payment information is handled through the payment method and provider presented at checkout. We may receive transaction-related information, such as payment status, transaction identifiers, billing details, or limited payment details supplied by the provider. The information processed by a provider and the information made available to Sylria depend on the payment method and the store configuration. Please rely on the payment options displayed as available at checkout.

Before completing your order, review the payment options and any payment-related terms presented at checkout. Only payment methods displayed as available for your order may be used.

8. Shipping and Delivery

Orders are processed according to our published Shipping Policy.

Estimated delivery times are provided for reference only and may vary due to weather conditions, carrier delays, holidays, order volume, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided during checkout.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible items may be returned within 30 calendar days after delivery, subject to the conditions described in our Return & Refund Policy.

Please review that policy for complete information regarding return eligibility, refund processing, return shipping responsibilities, and non-returnable items.

10. Customer Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities associated with your account.

You agree to provide accurate, current, and complete account information.

If you believe your account has been accessed without authorization, please contact us immediately.

11. Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal information.

12. Intellectual Property

Content on this Site may include materials owned by Sylria, materials used under license or permission, and third-party materials identified as such. We do not claim ownership of third-party materials merely because they appear on the Site. Rights in particular materials remain with their respective owners or licensors.

You may not copy, reproduce, distribute, publish, modify, or otherwise use our content without our prior written permission.

13. User Content

If you submit reviews, comments, photographs, suggestions, or other content through a feature made available on our Site or directly to us, you grant Sylria a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish that content for purposes related to operating and presenting our business and, where appropriate, promoting it, to the extent permitted by applicable law. This license applies only to content you choose to provide and does not remove rights that cannot be waived under applicable law.

You represent that your submissions do not infringe the rights of any third party or violate any applicable law.

14. Third-Party Services

Our Site may include links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of those third-party services. Your use of third-party websites is subject to their own terms and policies.

15. Disclaimer

We strive to provide accurate information and reliable services.

To the fullest extent permitted by applicable law, our Site and services are provided on an "as is" and "as available" basis.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Sylria shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our Site, products, or services.

To the extent permitted by applicable law, our total liability relating to a claim will not exceed the amount paid for the product giving rise to that claim. Nothing in these Terms limits liability or consumer rights that cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sylria, its employees, contractors, service providers, and affiliates from third-party claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Site or your material violation of these Terms. This provision does not apply to the extent a claim results from our own acts or omissions or where such indemnification is not permitted by law.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. Termination

We may suspend or terminate your access to our Site if we reasonably believe these Terms have been violated or if fraudulent, unlawful, or abusive activity has occurred.

20. Governing Law

These Terms are interpreted subject to applicable law. The law and forum that apply to a dispute may depend on the circumstances and mandatory legal requirements. Nothing in these Terms is intended to displace consumer protections or other rights that cannot legally be excluded or waived. We have not specified a particular state’s governing law in these Terms.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page together with a revised Last Updated date. Changes will apply as permitted by applicable law. Where notice or affirmative acceptance is legally required, we will use the applicable process. Continued use of the Site does not waive rights that cannot legally be waived.

22. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Brand Name: Sylria

Website: www.sylria.com

Business Address:

107 Augusta Cir, Jackson, TN 38305, United States

Customer Support Email:

hello@sylria.com

Customer Support Phone:

+1 617-555-5346

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM Central Time (CT)
Sunday: Closed

We review customer inquiries during our published customer support hours and aim to respond as soon as reasonably possible. Response times may vary depending on inquiry volume and the nature of the request.